How do I return/exchange an item?


When deciding to return or exchange:
We accept returns on unworn, new condition items within 30 days of receiving your original order, having been notified within 14 days of receiving your item.
We do not accept refunds on items that smell like smoke, body odor, that have stains or animal/human hair on them. They must be in original condition without being washed.
If we receive an item in unacceptable condition, Beloved will not reship the item back to you.
Please note there is a 10% restocking fee on your items, unless you are returning due to an error on our end.

When preparing to ship your return or exchange:
Please note that items shipped back to us could take 2-30 days depending on where you are shipping the item from and the method of shipping you choose.
When the item is delivered to us, it may take 1-5 days for your return or exchange to be processed.
We do not cover the shipping cost to return an item if it is for an exchange in size. (unless we sent you the wrong size on accident!)
As the parcel remains your responsibility until it is delivered to us, remember to ask for proof of postage and keep your TRACKING NUMBER, so you'll have proof of shipment if your parcel goes missing in the mail!

When we receive and process your return or exchange, we will SEND YOU AN EMAIL letting you know we have received it and processed it!
Our number one goal is to provide you with a great experience.

We are a small team, please give us your patience as we take care of your requests. We greatly appreciate all of our amazing Beloved fans!

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