What is the difference between "Ready-to-Ship" and "Made-to-Order"?
Garments that are "Ready-to-Ship" ship directly from our overseas manufacturer in 1-2 business days from the time you placed your order. Garments that are "Made-to-Order" are handmade after your order is placed and are shipped from our manufacturing facility. These items require 10 business days ...
What is a "crafting period"?
A crafting period refers to the time it takes to create your "Made-to-Order" item(s). For example, if you purchase a product with a "10 business days" crafting period, that means your product will be made within 10 business days and shipped after. Custom items, however, require a crafting period ...
What sizes do you offer?
Most of our garments range in size from XS-3XL. You can find a size chart in the product description portion of each product page or to see all of our size charts click here. If you don’t see your size in a particular garment, don’t hesitate to contact email@example.com to let us know! We ap...
Do your clothes shrink after I wash them?
All of our garments come with specific wash/care instructions to help you prevent damaging your items. Please refer to the care label inside your garment for the best results. We mainly use polyester as it's the best material for sublimation printing, although some garments come in cotton/poly bl...
Where can I find your newest products?
You can find our latest creations in our "New Designs" section on our site. We update this section every week with new and exciting products!
What do you mean when you say a product is "handmade"?
Most of the products sold on our site are actually made by hand. We employ many skilled artisans that help bring our creative visions to life! All products that are "Made-to-Order" are handmade after your order is placed. This means one of our team members is physically printing, cutting, and sew...
I really like an item I saw on your Instagram, how do I find it on your site?
The easiest way to find something on our site is by using our search tool found at the very top next to our logo. If you still can't find what you are looking for feel free to email us at firstname.lastname@example.org or DM on Instagram!
Do your products come with a warranty? What if I’m not happy with my purchase?
All of our products come with a 100% satisfaction guarantee! If you are not completely satisfied with any of the items in your purchase, you can return them within 14 days from when you received them. Products must be unused and in brand new condition. Custom items, however, cannot be processed f...
Where can I find the Size Chart?
Click on the icon located directly above the Size Options on a product page. You can find the Size Options to the right of the product photo and above the "add to cart" button. Alternatively, you can view all of our size charts by clicking here. If you have any questions regarding a specific meas...